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      Customer Success Manager - SMB Interview

      Oct 3, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at NORY

      Interview

      Passed an initial screening call, then passed the next round and was asked for availability for a 3rd round (presentation - using some data that had been sent to me in advance). Having started the presentation, I was told days later that they had offered the job to someone else (it was someone with no CSM experience). Very poor to make someone start a presentation, to only then cancel the next stage.

      Interview questions [1]

      Question 1

      How do you manage and prioritise a large number of customers?
      Answer question

      NORY interviews FAQs

      • Here are the most commonly searched roles for interview reports -

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      Jobs at NORY

      4 jobs in United States
      Customer Happiness Manager
      New York State
      ·
      $70K - $87K /yr
      (Employer provided)
      View job
      Founding Account Executive (California)
      Chicago, IL
      View job
      Summer Camp Site Director (Manhattan, Ages 3-12)
      New York, NY
      View job
      Summer Camp Site Director (Manhattan, Ages 3-12)
      New York State
      View job
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