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      IT Service Management Graduate Interview

      Apr 16, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at National Grid in Mar 2021

      Interview

      Attended assessment centre, where there was a 30 minute Networking session with graduates currently on the scheme. Fairly informal, good chance to ask questions only they could answer. A 45 minute case study presentation, with the case study being about 9 pages long. Asked to choose one of three options and argue in terms of feasibility, cost, appropriateness. 1 hour interview, with 6 competency based questions and 1 business case question. From my experience it felt like the interviewers were bored, couldn't really care less about hiring someone new or giving someone else a chance for that matter. The questions were so generic it didn't really prompt a conversation about NG and why I would've been interested in working there, felt more like doing a pre-recorded video interview (that was the level). No feedback provided whatsoever, which I have to say I was extremely disappointed about.

      Interview questions [1]

      Question 1

      Give me an example of when you worked in a team
      Answer question
      2