I applied in-person. The process took 1 week. I interviewed at Natus Medical
Interview
The process started out with HR scheduling a phone interview going over experience along with some behavioral questions. After that followed up and scheduled panel interview with three managers along with a peer interview. Questions were behavioral and situational based.
Interview questions [1]
Question 1
What does great customer service look like to you?
I applied through a recruiter. The process took 6 weeks. I interviewed at Natus Medical
Interview
First one was an informal chat to the manager and then there was face to face call with the sales director too,. The final stage was to present a business case. It was thorough, relaxed three stage interview.
Interview questions [1]
Question 1
Give an example of a success I have had with an account or new business.
Customer Service Representative applicants have rated the interview process at Natus Medical with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 25 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Natus Medical overall takes an average of 16 days.
Common stages of the interview process at Natus Medical as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
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