I applied online. The process took 1 day. I interviewed at Navan
Interview
Phone Call with Recruiter. Said I would get follow up later in the week. Told me I didn't get it. When I asked for more feedback, I was told "no feedback, we decided to move forward with other candidates whose experience matches our needs more closely". That's a generic reply, not one withe details I asked for. Also, I had the experience, so it was obviously copied and pasted from the emails sent to everyone who didn't move on from the phone screen. Some advice, if an individual invests in your company with their time, even for a 30 minute phone screen, and asks for feedback, actually take time to do your due diligence to come up with some constructive feedback.
I had an initial call with a hiring manager and he was great but he mentioned that if I "wanted to leave at 4pm and go to the park" this job wasn't for me. (This was an unprompted comment when I mentioned what their in-office policy was like). He also kept mentioning how "hard" the work was and he has to work at night to get his work done.
I think the product they have is great but the comments are telling of what the company's culture is like.
Interview questions [1]
Question 1
Tell me about a time you worked with a client that had differing priorities
I applied through a recruiter. I interviewed at Navan
Interview
I was invited by an internal recruiter to have a phone screen. At the end of the call, the recruiter said I was "definitely moving on to the next round." I passed on my resume and was told I would hear about next steps in 1-2 business days. Surprise, surprise - I never heard back, even after following up again.
This is a tough job market as it is. Please follow up with your candidates. This has left a really bad taste in my mouth when it comes to using Navan as a client in the future.
Interview questions [1]
Question 1
How many people do you currently manage on your customer success team?
I applied online. The process took 3 weeks. I interviewed at Navan (London, England) in Jun 2024
Interview
Internal recruiter screening call first and then two seperate interviews with management. All went well and then I was ghosted no feedback. I saw online that both managers left the company shortly afterwards so maybe they were trying to do me a favour.
Interview questions [1]
Question 1
Describe a difficult work situation and how did you overcome it?