I applied through an employee referral. I interviewed at Navan in Dec 2020
Interview
I was referred by a current employee and had an initial phone screen with the recruiter. The conversation went well and they were looking to move quickly so she told me she would get back to me within 24 hours. I never heard back.
Interview questions [1]
Question 1
I was asked generally about my customer success experience.
I had an initial call with a hiring manager and he was great but he mentioned that if I "wanted to leave at 4pm and go to the park" this job wasn't for me. (This was an unprompted comment when I mentioned what their in-office policy was like). He also kept mentioning how "hard" the work was and he has to work at night to get his work done.
I think the product they have is great but the comments are telling of what the company's culture is like.
Interview questions [1]
Question 1
Tell me about a time you worked with a client that had differing priorities
I applied through a recruiter. I interviewed at Navan
Interview
I was invited by an internal recruiter to have a phone screen. At the end of the call, the recruiter said I was "definitely moving on to the next round." I passed on my resume and was told I would hear about next steps in 1-2 business days. Surprise, surprise - I never heard back, even after following up again.
This is a tough job market as it is. Please follow up with your candidates. This has left a really bad taste in my mouth when it comes to using Navan as a client in the future.
Interview questions [1]
Question 1
How many people do you currently manage on your customer success team?
I applied online. The process took 3 weeks. I interviewed at Navan (London, England) in Jun 2024
Interview
Internal recruiter screening call first and then two seperate interviews with management. All went well and then I was ghosted no feedback. I saw online that both managers left the company shortly afterwards so maybe they were trying to do me a favour.
Interview questions [1]
Question 1
Describe a difficult work situation and how did you overcome it?