Customer Service Representative applicants have rated the interview process at NeXtten Stauer with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at NeXtten Stauer overall takes an average of 2 days.
Common stages of the interview process at NeXtten Stauer as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at NeXtten Stauer (Burnsville, MN) in Nov 2015
Interview
I met with the HR person and the lead manager and they both asked me questions. Then the
manager of the person I was talking with also joined the meeting. She also asked me a couple
of questions and I answered them the best I could. I said I liked talking to people over the
phone and I was a good listener.
Interview questions [1]
Question 1
I was asked about my customer service experiences and how I would react to certain
situations with customers.
The process took 2 days. I interviewed at NeXtten Stauer (Burnsville, MN) in Jan 2016
Interview
Brief, positive. I met w hr first then 2 other individuals. There was only 3 ppl in whole call center so idk what that's about. Ppl say hire turn over and angry customers I'm good on that,