Customer Service applicants have rated the interview process at Neiman Marcus with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Neiman Marcus overall takes an average of 18 days.
Common stages of the interview process at Neiman Marcus as a Customer Service according to 2 Glassdoor interviews include:
Background check: 33%
Other: 33%
Drug test: 33%
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The process took 1 week. I interviewed at Neiman Marcus (Grapevine, TX) in Apr 2009
Interview
Online application and then received call back. Interviewed with the lead of the department. Very easy going fun interview. Very comfortable. Asked the typical interview questions. Second interview was with HR manager. She was very awkward. Couldn't tell if she liked me or not. Felt very uncomfortable as far as facial expressions and responses I got back. She asked the same questions and a little bit more about experience. Got an offer and then submitted to background check, drug test and then credit check. After everything I still didn't feel as though I got the position because of the awkward interview, but I did. Turns out, that was just her personality.
Easy but slow. Called me after 3 weeks. HR was really friendly and always there to help. Once they called me for interview then the process went really fast and smooth.