I applied online. The process took 3 days. I interviewed at Neiman Marcus (Dallas, TX)
Interview
I received a phone call a few days after I applied. I spoke with someone in Human Resources, after a complete background check, I was offered the position of customer care representative.
I applied online. The process took 5 days. I interviewed at Neiman Marcus
Interview
I was called asked if I would be interested. My background check was done. Then I was told to take drug test. About an hour later accepted the job. Started 3 days later.
I applied online. The process took 2 weeks. I interviewed at Neiman Marcus (Dallas, TX) in Jan 2013
Interview
Everything was done over the phone or online. It was a phone interview that took about a week to schedule. After the interview was scheduled I received a called a we had a phone interview that lasted about 20 minutes. It was a fairly easy process. I would rate it as a very average interview and it was not hard at all.
Interview questions [1]
Question 1
Name a time you had to handle a disgruntled customer. What did you do?
Customer Care Associate applicants have rated the interview process at Neiman Marcus with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Associate roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Neiman Marcus overall takes an average of 18 days.
Common stages of the interview process at Neiman Marcus as a Customer Care Associate according to 5 Glassdoor interviews include:
Drug test: 25%
Background check: 25%
Phone interview: 25%
Skills test: 13%
Personality test: 6%
Group panel interview: 6%
Here are the most commonly searched roles for interview reports -