After completing the online application that comes with various tests and a short write up, you will be called to schedule for a phone interview. This interview lasts about 20 minutes or so. The interviewer basically wants to know your experiences. So for an example, she asked me to describe about leadership. I went on to talk about the positions I held, the organizations I was in, etc. Be clear and explain in detail when you describe to the interviewer these experiences. What did you accomplish when you were involved in the organization? If you helped organize an event, how did it go? If there were problems, talk about how you/your team solved them. Be specific.