I applied online. The process took 5 days. I interviewed at Netflix (Hillsboro, OR) in Jun 2009
Interview
A recruiter called me and gave a short interview over the phone. She asked me what I knew about the company, why I was drawn to the customer service call center, and what customer service meant to me. She also went over a few things on my resume to confirm a few details. The conversation lasted less than twenty minutes. At the end she said she would let me know about the status of the job in the next week.
Overall I got a bad vibe from the recruiter even though it was just over the phone. That alone is a turn off.
Interview questions [2]
Question 1
Explain a time when you had to handle a difficult customer. How do you take care of the situation?
Got to very last stage.
Process was:
1 30 min interview with HR
1 30 min interview with Hiring Manager
3 30 min interviews with three stakeholders (people you'd work with if you got the role)
Interview questions [1]
Question 1
Why Netflix?
Why Account Management?
What do you see the challenge for Netflix be?
I applied through a recruiter. I interviewed at Netflix
Interview
HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.
I applied through an employee referral. The process took 2 weeks. I interviewed at Netflix
Interview
Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.
