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      Nextech Systems

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      Software Technical Support Representative Interview

      Jun 23, 2018
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nextech Systems (Tampa, FL)

      Interview

      I had a phone interview with the hiring manager set for the day after Memorial Day but he never called. I see a couple of other reviews from candidates who were blown off as well. I found out that the hiring manager never put the interview on his calendar! It was later rescheduled two days later and I got invited for an on-site interview the same day. The following week, I met with a couple directors, a tech support rep who showed me what he does, and a VP (the hiring manager who missed the phone call was in their other office in Ohio). Two days later, I got a rejection by email. Naturally, the job is still open as of today.

      Interview questions [1]

      Question 1

      Describe a time where you dealt with an angry or irate customer
      Answer question
      1

      Nextech Systems interviews FAQs

      • Candidates applying for Software Technical Support Representative roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Nextech Systems overall takes an average of 21 days.
      • Common stages of the interview process at Nextech Systems as a Software Technical Support Representative according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        One on one interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Product Support Representative(8) ;
        2. Software Engineer(7) ;
        3. Product Manager(4) ;
        4. Product Support Specialist(4) ;
        5. Sales(4) ;
        6. Software Developer(4) ;
        7. Customer Service Representative(3) ;
        8. Inside Sales Manager(3) ;
        9. Sales Representative(3) ;
        10. Technical Support(3) ;
        11. Vice President(3) ;
        12. Account Manager(2) ;
        13. Anonymous(2) ;
        14. Associate Product Support Representative(2) ;
        15. Client Success Manager(2) .


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      Jobs at Nextech Systems

      4 jobs in United States
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      Regional Sales Director (Remote - United States)
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      Regional Sales Manager (Remote-United States)
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