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      Nextech Systems

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      Technical Support Specialist Interview

      Oct 9, 2014
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Nextech Systems

      Interview

      They recruit from college career fairs to try to snag naive graduates who don't know any better. Phone interview, followed by an in-person interview that requires a "demo" of the software - meaning you have to spend several hours of unpaid training prior to even interviewing! Drug screen, background check (which I'm sure includes a credit check - none of their business!!).

      Interview questions [1]

      Question 1

      Nothing really difficult or unexpected. It would be nice if they didn't hide the fact that it is a customer service job and not really a technical support job.
      Answer question
      1

      Other Technical Support Specialist Interview Reviews for Nextech Systems

      Technical Support Specialist Interview

      Aug 23, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through college or university. I interviewed at Nextech Systems

      Interview

      Multiple interviews. Had to study the product and then demonstrate it to them in the final interview. Free training but was good to be able to learn the product. It was better than delivering pizzas I will tell you that.

      Interview questions [1]

      Question 1

      What would make you a good fit here?
      Answer question
      avatar
      Nextech Systems response
      5y
      Thank you very much for taking the time to share your feedback on the interview process at Nextech. We are happy to have you on the team!

      Nextech Systems interviews FAQs

      • Technical Support Specialist applicants have rated the interview process at Nextech Systems with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Nextech Systems overall takes an average of 21 days.
      • Common stages of the interview process at Nextech Systems as a Technical Support Specialist according to 2 Glassdoor interviews include:

        Presentation:  20%

        Group panel interview:  20%

        Background check:  20%

        Phone interview:  20%

        Drug test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Product Support Representative(8) ;
        2. Software Engineer(7) ;
        3. Product Manager(4) ;
        4. Product Support Specialist(4) ;
        5. Sales(4) ;
        6. Software Developer(4) ;
        7. Customer Service Representative(3) ;
        8. Inside Sales Manager(3) ;
        9. Sales Representative(3) ;
        10. Technical Support(3) ;
        11. Vice President(3) ;
        12. Account Manager(2) ;
        13. Anonymous(2) ;
        14. Associate Product Support Representative(2) ;
        15. Client Success Manager(2) .


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      Jobs at Nextech Systems

      6 jobs in United States
      Onsite Implementation Specialist - ICP/P+ (Remote - US)
      United States
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      Regional Sales Director (Remote - United States)
      United States
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      Lead Software Engineer in Test – Agentic AI (Remote - US)
      United States
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      Regional Sales Manager (Remote-United States)
      United States
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      Account Based Marketing Manager (Remote US)
      United States
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