I applied online. The process took 2 months. I interviewed at Nordstrom
Interview
One HR associate and one sales associate interviewed me together. They were both very friendly and did not make me feel intimidated. They asked may open ended questions and wanted to tell me about a time when... The sales associated unexpectedly took me on the floor and had me do a mock sale as if she was the customer.
Interview questions [1]
Question 1
Tell me about a time you had a needy/rude customer and how you handled it?
Great!! It wasn’t too difficult at all the interview process was super smooth it was on higher view so it was virtual which I had never done but it definitely was a good change that I needed and it was great experience.
Interview questions [1]
Question 1
Basic questions which weren’t terrible!! Loved this interview!
I applied online. The process took 3 weeks. I interviewed at Nordstrom
Interview
I got an email to come in for the on site interview. The first round, they ask you behavioral questions and few challenging questions. Then I moved to a different room where I had to do on spot sales.
Interview questions [1]
Question 1
Describe a time when a customer was mad and how you resolved it
One in person interview that lasted about 30 minutes. Many behavioral questions and questions regarding your resume. A few situational questions about what you would do on the sales floor.
Retail Management applicants have rated the interview process at Nordstrom with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Management roles take an average of 36 days to get hired, when considering 135 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Retail Management according to 135 Glassdoor interviews include:
Phone interview: 24%
Group panel interview: 23%
One on one interview: 19%
Skills test: 9%
Personality test: 8%
Presentation: 6%
Background check: 6%
Other: 2%
Drug test: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -