they ask a bunch of questions that are storewide, they are easy questions and comfortable. afterward, they walk you through the store and explain the layout of the store. they also explain the duties of the job you applied for.
Interview questions [1]
Question 1
tell me how you would handle a difficult situation with a customer who is upset?
I went in during seasonal hiring which wasn’t my intention, but I went for a stock position initially, they interviewed me with two other people. They went with one manager and I ended up meeting with the service experience manager and I was just asked questions about my resume and how I felt/ended up solving problems etc.
Interview questions [1]
Question 1
How did you help solve financial problems in your experiences with high school?
Good and direct. Got the job and very easy to talk to. It was short and quick. I got a call within a few days. They really wanted to see if you are good versatile candidate able to do many things.
Service Experience applicants have rated the interview process at Nordstrom with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Experience roles take an average of 8 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Service Experience according to 10 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 24%
Drug test: 19%
Background check: 10%
IQ intelligence test: 5%
Other: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -