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      Nordstrom

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      Related searches: Nordstrom reviews | Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom conversations
      Nordstrom interviewsNordstrom Customer Service interviewsNordstrom interview
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      Customer Service Interview

      Aug 28, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Nordstrom

      Interview

      Questions about my experience, interest in fashion and personality-based. Asked about past jobs that have the same skills, how I am with dealing with the public and about my educational background. It was casual and not too formal.

      Interview questions [1]

      Question 1

      What would you do with an upset customer?
      Answer question

      Other Customer Service Interview Reviews for Nordstrom

      Customer Service Interview

      May 13, 2025
      Anonymous employee
      Palo Alto, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Palo Alto, CA)

      Interview

      It was pretty simple went in and did a video interview went in the next day, and they want to hurt me and moved up pretty fast with the company doing I was supposed to be seasonal and kept as a permanent

      Interview questions [1]

      Question 1

      What makes me a good worker ?
      Answer question

      Customer Service Interview

      Jul 2, 2024
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Denver, CO)

      Interview

      I did a phone interview with the manager and then I got the job shortly after I did the initial phone interview. It was a fairly straight forward process because I was able to get hired quickly after I applied.

      Interview questions [1]

      Question 1

      Why do you want to work for Nordstrom?
      Answer question

      Customer Service Interview

      Feb 23, 2022
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Nordstrom (Los Angeles, CA) in Nov 2020

      Interview

      it was seasonal and easy to pass. friendly and some questions that are common everywhere like why is Nordstrom? you better to have smile and dress up .if you are interested in working at Nordstrom is better to apply during the season

      Interview questions [1]

      Question 1

      why Nordstrom? how do you do with an angry customer?
      1 Answer

      Nordstrom interviews FAQs

      • Customer Service applicants have rated the interview process at Nordstrom with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 6 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
      • Common stages of the interview process at Nordstrom as a Customer Service according to 12 Glassdoor interviews include:

        Background check:  23%

        Personality test:  14%

        One on one interview:  14%

        Group panel interview:  14%

        Phone interview:  14%

        Drug test:  5%

        Presentation:  5%

        Skills test:  5%

        IQ intelligence test:  5%

        Other:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4914) ;
        2. Retail Sales Associate(835) ;
        3. Department Manager(473) ;
        4. Customer Service Representative(451) ;
        5. Commissioned Sales Associate(449) ;
        6. Sales(374) ;
        7. Salesperson(357) ;
        8. Assistant Manager(331) ;
        9. Cosmetics Counter Manager(331) ;
        10. Assistant Department Manager(269) ;
        11. Logistics Processor(248) ;
        12. Service Experience Representative(229) ;
        13. Manager(213) ;
        14. Sales Representative(184) ;
        15. Stylist(181) .


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    • Jobs at Nordstrom

      40 jobs in United States
      Customer Service - Buckhead Station Rack
      Atlanta, GA
      ·
      $16 - $17 /hr
      (Employer provided)
      View job
      Customer Service - Towson Rack
      Towson, MD
      ·
      $17 - $18 /hr
      (Employer provided)
      View job
      Customer Service Representative - Ridgedale
      Minnetonka, MN
      ·
      $17 - $18 /hr
      (Employer provided)
      View job
      Customer Service - Villaggio Retail Center Rack
      Fresno, CA
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Customer Service Representative - Cherry Creek Shopping Center
      Denver, CO
      ·
      $20 - $21 /hr
      (Employer provided)
      View job
      View all Customer Service Jobs