I recently had an interview. interview was quick. first it was a phone interview. took about roughly 15 minutes. then I was scheduled for an in store interview at the new location in Brooklyn, NY. I was interviewed by 2 managers at the in store interview. I wasnt asked to sell a product. I was just asked questions about how I can manage to work in a fast past environment. I was not accepted the job because they ARE NOT looking for seasonal, temporary employment. They want employees that are willing to stay their for years to come so they can have a chance at being promoted to the highest position. TOTALLY BIAS.
Interview questions [1]
Question 1
all questions are straightforward. All about customer service.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sep 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?