Assistant Department Manager applicants have rated the interview process at Nordstrom with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Assistant Department Manager roles take an average of 11 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Assistant Department Manager according to 35 Glassdoor interviews include:
One on one interview: 46%
Phone interview: 19%
Skills test: 15%
Background check: 13%
Drug test: 4%
IQ intelligence test: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
Phone interview with HR
Interview with department manager
Interview with store manager
Lots of scenario type of questions.
For example customer issue.. Working on a team... Commission selling
Letting them know early on that you want to grow with the company is a golden star from the start of the interviewing process.
Interview questions [1]
Question 1
What is the hardest customer situation you have ever had go deal with? And what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Nordstrom (Framingham, MA) in Jan 2020
Interview
In person interview with the department manager, asked questions about background and skill level, then gave a tour of the store and the various departments. Once offered position did a background check which took about a week to process
I applied through an employee referral. The process took 2 weeks. I interviewed at Nordstrom
Interview
It's best to apply within the company. Outside applicants will have a harder time getting selected since nordstrom is a promote within type of company. I was able apply then have a phone interview with the department selling manager i was working under. They briefly talked about her department and what the expectation are for who ever is hired for the position
Interview questions [1]
Question 1
Tell me a time where you've delegated task effectively?
The process took 1+ week. I interviewed at Nordstrom (Dallas, TX)
Interview
Promotions into management are 60% politics and 40% actual work merit. 9 times out 10 the average DM already has someone in mind to be their ADM which makes interviewing for certain positions pointless. A tenured ADM could also be going after that position and they’ll get it over you because...they’re tenured.
On a personal level you have to get clearance/approval/support from your DM in order to go after any position. Some DM’s even want approval from your SM. It’s best if you apply on my Nordstrom and then personally reach out to the DM and set up an interview time. After the interview they’ll usually give you a tour of the selling floor and then give you an estimate of when they will get back to you.
It took me three tries to get an ADM position and I have a ton of retail experience prior to Nordstrom. The DM I work under had a ton of friends on my team which played a big part in me getting the position.