I applied online. The process took 1 week. I interviewed at Nordstrom (Seattle, WA) in Jan 2015
Interview
first i apply online. After a week I got an email to set up for phone interview. The questions about customer service and about Nordstorm rack so you must know the history of the company. Be prepared, enthusiastic. Read some questions on this it will help you a lot. Much easier on the actual rather than to prepared.
Interview questions [1]
Question 1
Why Retail? Why Nordstorm? Knowledge of the company and customer service. My skills and experience.
I applied online and received an email to schedule a phone interview. In the phone interview, I was asked about availability, why I wanted to work at Nordstrom Rack and a couple customer experience related questions. I was then offered to schedule an in-person store interview.
In the store interview, I was informed that the original position I applied for had already been filled and offered the opportunity to speak with another manager about other open positions. I was interviewed by two managers who asked about availability and asked "Tell me about..." questions. I was given a tour of the store, shown some responsibilities of the role and introduced to employees. The interview process took a little more than an hour and everyone I met was very friendly which helped make the interview experience comfortable. At the end, I was told that I would receive a call in a few days. I heard back after 3 days with a job offer.
Interview questions [1]
Question 1
What are steps you would take to accomplish a goal?
I applied online. The process took 6 days. I interviewed at Nordstrom (Chicago, IL) in Sep 2016
Interview
I submitted my resume online. Received an interview for a one-way video interview. Received an in person interview after the video interview. Two people interviewed me, one after the other. I was then given a tour of the store and asked how I felt about walking through the store.
I applied online. The process took 4 weeks. I interviewed at Nordstrom (Honolulu, HI) in Jun 2016
Interview
I applied online at the career website. I got an email a few days later asking to do a video interview. Usually, the video interview takes about 10min. to complete. It determines whether you get an in-store interview. Luckily, they called me a few days later to set up another interview. This process took about two weeks.
The store interview took about 30-45min. The manager asks about 5-8 questions based on customer service and teamwork ability. Basically, they want to know how you would act in certain situations; pretty easy. After, they took me around the store for a small tour and then it was done!
Rotating Sales and Support applicants have rated the interview process at Nordstrom with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 93% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Rotating Sales and Support roles take an average of 14 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Rotating Sales and Support according to 16 Glassdoor interviews include:
Phone interview: 42%
One on one interview: 39%
Skills test: 6%
Personality test: 6%
Drug test: 3%
Group panel interview: 3%
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