I did my initial and deeper dive interview with Northspyre and both seemed to go pretty well. I have some experience in a similar field. They said the hiring process would be 2 weeks. However, 2 weeks after my second interview, I still did not hear back. I even followed up twice with the hiring manager and no response. It feels unprofessional and I should have listened to the interview reviews.
I applied online. I interviewed at Northspyre in Jan 2025
Interview
At first they were quick to setup an interview and then they completely ghosted me. I waited on the zoom for 30 mins and then received an email. The email wasn’t from the hiring manager I was supposed to meet with, but was asked to reschedule. Also the email did not have my name but the name of another candidate. I chose to ignore and agreed to reschedule since the excuse was a dental emergency. I heard nothing from this person. I emailed the original hiring manager twice , heard nothing. This was really disappointing because I was interested in this company. The lack of communication was just rude.
Interview questions [1]
Question 1
I wasn’t asked any questions because I was ghosted on the zoom.
I received an email asking for a phone screen appt to which I promptly responded. I didn't hear back, so three days later I followed up and was told my screening was set for x day and time (which no one had confirmed with me).
The meeting was on zoom and fairly casual. Some normal questions, others a bit out of the box.
I was told my next meeting would be with the CEO, and that in a few hours I should expect a link to a video on the software to watch prior to the second interview.
I never received a follow up, an email with a link, or anything - it's been a week and I've sent one thank you email and one subsequent follow up.
I am turned off by this and I think that even if I did hear back, at this point I'm not sure I would want to consider a position here. It's unfortunate because this is a company that was very exciting to me.
Interview questions [1]
Question 1
In your opinion what are some companies that have excellent customer service?
Common stages of the interview process at Northspyre as a Real Estate Transformation Consultant (Customer Success Manager) according to 3 Glassdoor interviews include:
Phone interview: 100%
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