The invitation to the first interview came promptly after submitting my application. The virtual interview with an HR representative was very pleasant, friendly, and professionally conducted. During the approximately 30-minute conversation, primarily behavior-based questions were asked, and my motivation for the position was explored. I also had the opportunity to ask my own questions. At the end of the interview, I was told that I would be recommended for a second round with the hiring manager.
About one to two weeks later, I received an invitation from HR Services for the second virtual interview. Unfortunately, from this point on, the process took an unexpectedly disorganized turn: No one showed up for the scheduled interview. I followed up politely, asking if there had been a misunderstanding or an unforeseen conflict and expressed my willingness to reschedule. I then received an apology and a new invitation. However, this new appointment was canceled at short notice, and a new fixed date was suggested—unfortunately on a day I was unavailable. I asked if an alternative timeslot could be arranged, but received no response. Instead, some time later, I received an automated rejection stating that the company had decided to move forward with candidates whose profiles better matched the role.
This reasoning contradicts the earlier stages of the process and is difficult for me to understand—especially since I had already been scheduled for a second interview. As a candidate, I had prepared thoroughly and invested significant time, especially for the second conversation. The fact that this interview never took place and was poorly communicated leaves a disappointing impression.
If this is representative of the corporate culture at Novartis, it raises concerns about internal organization and how potential employees are treated. I would have expected a more respectful and transparent approach.