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      Nutanix

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      Customer Support Associate Interview

      Jan 20, 2017
      Anonymous employee
      San Jose, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Nutanix (San Jose, CA) in Dec 2016

      Interview

      Process was actually quite fast. Had an phone screen with a peer. And an in person interview with the same peer, the hiring manager, the vp of the department and HR.

      Interview questions [1]

      Question 1

      Tell us about a time when you provided excellent customer service?
      Answer question

      Nutanix interviews FAQs

      • Customer Support Associate applicants have rated the interview process at Nutanix with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Associate roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Nutanix overall takes an average of 30 days.
      • Common stages of the interview process at Nutanix as a Customer Support Associate according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Personality test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Member Of Technical Staff(153) ;
        2. Systems Reliability Engineer(78) ;
        3. SRE Engineer(65) ;
        4. MTS-3(62) ;
        5. Senior Systems Engineer(58) ;
        6. Sales(56) ;
        7. Software Engineer(55) ;
        8. Systems Engineer(51) ;
        9. MTS-2 Software Engineer(50) ;
        10. Member of Technical Staff(MTS)(39) ;
        11. Account Executive(36) ;
        12. Account Manager(36) ;
        13. Sales Development Representative (SDR)(35) ;
        14. Intern(26) ;
        15. MTS-4(26) .


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      Jobs at Nutanix

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