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      ON24, Inc.

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      CSM Interview

      Sep 28, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at ON24, Inc. in Feb 2018

      Interview

      I applied online and a recruiter contacted me a few days later to set up the screen. I passed the screen and moved on to speak to managers up the chain within the entire CS org. The interview questions focused on behavioral, what I knew about ON24, and on my background. Truthfully, I thought everyone was great and very friendly. However, the process was quite long as I spoke to 5 different managers, each 30 minutes long, one week after the other. I ultimately didn't get the role, but I don't understand why it took so long which is why I rated the experience as negative. 6 weeks including the screen...It may have even taken 7 as one manager had to re-schedule. I get that managers are busy but it's ridiculous these days. As far as feedback I was told that I wasn't "experienced enough" to which I call BS. Even if true, it took ON24 7 damn weeks to figure that out? Come on man. Anyway good luck and I hope this helps.

      Interview questions [1]

      Question 1

      standard
      1 Answer
      4

      ON24, Inc. interviews FAQs

      • Candidates applying for CSM roles take an average of 49 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ON24, Inc. overall takes an average of 16 days.
      • Common stages of the interview process at ON24, Inc. as a CSM according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(39) ;
        2. Sales(32) ;
        3. Sales Development Representative (SDR)(21) ;
        4. Account Manager(11) ;
        5. Senior Account Executive(10) ;
        6. Customer Success Manager(9) ;
        7. Sales Development Representative(9) ;
        8. Senior Software Engineer(9) ;
        9. Client Services(7) ;
        10. Event Specialist(7) ;
        11. Sales Executive(7) ;
        12. Software Engineer(7) ;
        13. Enterprise Account Executive(6) ;
        14. (3) ;
        15. Commercial Account Executive(3) .


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