I applied in-person. The process took 1 week. I interviewed at Office Depot (Lafayette, LA) in Sep 2011
Interview
I called and asked if they were hiring, they said yes. Later that day (after I had applied at other stores) I went to Office Depot and filled out an application (pen and paper). I then took the 100+ computer questionnaire ... I waited two days and then called and asked the status of my application ( I was tipped off by one of the other employees to do this) and the manager wanted me to come in for a face to face interview. Two days later I go, and I was there 10 minutes early... but I didn't see the manager until 30 minutes later. He apologized and told me to go wait for him in the back by the furniture... I did. I waited there for 15 minutes, he then came and informed me that somehow my application was lost and that I fill out another one. I fill it out, turn it in and wait for him to come and meet me... this time its 30 minutes I'm waiting for the interview that was supposed to start an hour ago... the interview itself went well... nice guy, he liked me. I go take my drug test, and he calls a few days later and wants me to come in... I am 10 minutes late b/c of a wreck that jammed up 4 lanes of traffic. I get there and he tells me he needs to reschedule b/c he thought I wasn't going to show up and now he has 5 others that he is interviewing. He assured me he would call the next day. It's been a week and I've heard nothing from him. Which I'm ok with all of this b/c I was hired on by another retail store, one that offered me more.
Interview questions [1]
Question 1
The advertised position was full time.
I went through the entire hassle of this unorganized interview process for him to wait until the very end to tell me he could only offer me a part time position.
The interview is straightforward and customer service focused. It includes questions about past retail experience, handling difficult customers, teamwork, sales goals, cash-register comfort, and schedule flexibility. The hiring manager asks scenario-based questions, explain daily expectations, and upselling of protection plans/services. The process is short.
Quick and easy process. Your standard interview questions. Nothing major or hard just your basic Human Resources questions. Glad that it was not a 37 step process like some interviews have turned into.
A phone call interview collected basic information, then an in-person interview took place at the actual store. I was asked several questions about my experience and given scenarios to respond to with solutions.
Interview questions [1]
Question 1
Given a type of pen sold at the store, how would you pitch it to a potential customer?
Sales Associate applicants have rated the interview process at Office Depot with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 161 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Sales Associate according to 161 Glassdoor interviews include:
One on one interview: 30%
Background check: 19%
Drug test: 14%
Personality test: 13%
Skills test: 8%
IQ intelligence test: 5%
Phone interview: 4%
Presentation: 4%
Other: 1%
Group panel interview: 1%
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