I applied online. The process took 1+ week. I interviewed at Office Depot (Lilburn, GA) in Jul 2010
Interview
The hiring manager will call and schedule an interview during that week he/she contacted you. They essential carry a list of questions about your achievements made, knowledge prior to applying for the job, dealing with customer issues, and resolving disputes. If they feel you have a potential for the position, a second interview is scheduled with the store manager. It is his/her final decision for employment. After a successful interview, he/she will hand over paperwork for drug testing. Finally, they send you on store tour to know where things are and scan IDs for record purposes. All uniform attire is ordered online. None is provided.
Interview questions [1]
Question 1
Can you name a situation where you have had problem and the steps you took to solve it?
Typical sales interview questions. Had to meet with the hiring manager and take an assessment test. It last about an hour. Seems like a great company with obtainable goals. It was for an outside sales position. B2B
Interview questions [1]
Question 1
What do you think makes you a good fit for this position?
Was asked to come in for an interview a few days after applying, very nice & welcoming interviewer, but did not find out that i didn’t get the job until months later
I went in for an interview after asking for a job. It was easy, typical questions. I negotiated pay due to experience. Got an offer the same day. It was about 30 minutes.
Interview questions [1]
Question 1
typical what would you do or did you do with a difficult client.
Customer Service Representative applicants have rated the interview process at Office Depot with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Customer Service Representative according to 23 Glassdoor interviews include:
Drug test: 20%
One on one interview: 16%
Background check: 16%
Skills test: 12%
Phone interview: 9%
Personality test: 8%
Group panel interview: 8%
Presentation: 7%
IQ intelligence test: 3%
Other: 1%
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