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Office Depot interviews FAQs
Customer Service Specialist I applicants have rated the interview process at Office Depot with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist I roles take an average of 10 days to get hired, when considering 49 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Customer Service Specialist I according to 49 Glassdoor interviews include:
One on one interview: 28%
Background check: 23%
Drug test: 22%
Personality test: 13%
Skills test: 8%
Phone interview: 3%
IQ intelligence test: 1%
Other: 1%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
They make you take a computer test.
From there, you interview with one of the assistant managers.
They are always hiring.
Make you take an in-person item locator test - kind of like a scavenger hunt trying to find all types of items in the store so you get familiar where things are located if a customer asks you.
I applied through an employee referral. I interviewed at Office Depot (Warner Robins, GA) in Oct 2011
Interview
It is not a difficult place to get hired as long as you dress very nicely when you show up to get the application because they mark on the application if you are dressed nicely. And also be sure to dress very nicely for the interview. Most people don't dress nicely so this will probably get you hired as long as you come across as being somewhat smart and articulate. The personality test might be the hardest part of the interview process. I would recommend presenting a fake positive profile when answering the questions on the personality test. Supposedly nobody is perfect, but believe it or not there actually are a few perfectly honest people out there who never do drugs and always report coworkers doing things wrong, etc., and those are the people that Office Depot would like to hire. If you want to get hired then pretend to be that type of person when you answer the questions on the personality test.
Interview questions [1]
Question 1
There were not any difficult interview questions for me. I'm sure it varies by location. But it was just a minimum wage job so I think they were mainly just observing that the person is going to be able to dress nice and present themselves well to customers in a friendly manner.
I applied online. I interviewed at Office Depot (Oakland, CA)
Interview
I went to hiring event. The assistant manager asked for general questions and took assessment test. Next day, I got an second interview and I got hired. The process took at least 1 week with drug test.
I applied in-person. The process took 2 weeks. I interviewed at Office Depot (Tallahassee, FL) in Sep 2015
Interview
I came in dressed in nice casual attire, (Nice jeans and a button down shirt.) and spoke with the store manager. She had a look over my resume and just kind of asked questions about be based off of what she seen on there. After a couple of jokes back and forth about my previous work history not being retail or customer service related, and about the fact that I would be taking a pay cut from my previous jobs she declared on the spot that I was hired and after about 3 days I was called back in for training.
Interview questions [1]
Question 1
What type of work are you looking for by applying to this position?