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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Brand Associate interviewsOld Navy interview
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      Brand Associate Interview

      Jun 13, 2016
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1+ week. I interviewed at Old Navy (Atlanta, GA) in Jun 2016

      Interview

      I got the interview from a company called LearnUp, after I completed all the virtual training they scheduled my interview for early June. My interview was scheduled for 1 o'clock with the hiring manager but she was in a meeting so two other girls and I met with the merchandising manager instead. She was a very sweet woman and she made us feel welcomed (none of us knew it'd be a group interview). She just old us to tell her about ourselves and what we like to do and why we like Old Navy and what was special about Old Navy to us. After we all chatted for a bit, she had us go on the floor and pick one must have item for the summer. She gave us two minutes, and when we came back, she had us explain our item, why we picked it, and how would we wear it. After that she pretty much thanked us for coming and she told us that she'd review our applications with the hiring manager and we would be called by the end of the week for a follow-up interview if she thought we'd be a fit. We interviewed Tuesday and by Sunday I hadn't heard anything. So I checked my LearnUp account and they said I had been hired!!! So I immediately called the store and the merchandising manager who interviewed me answered and told me that I'd been hired and they were just processing my background check. She told me the hiring manager would call me the next day and go over on boarding and pay grade. I was so excited to hear from her the next day (Monday) but it was almost 7 o'clock and she hadn't called me yet, so I called again and the actual hiring manager answered and informed that yes I was hired, I would start Wednesday at 2, and that I would start off at $9.00 (Which is good for a college kid) an hour. All she told me to bring was 2 forms of I.D. Overall the process was positive, the hardest part of it all was the wait and anticipation, but I am very excited.

      Interview questions [1]

      Question 1

      What was my favorite thing I enjoyed about Old Navy?
      1 Answer

      Other Brand Associate Interview Reviews for Old Navy

      Brand Associate Interview

      Jun 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Old Navy

      Interview

      Very easy, ask about availability and strengths/weaknesses, when you made mistakes, schooling, and what that schedule looks like, if you are looking for seasonal, part time, full time, how many days ideally you could work, do you have a solid mode of transportation

      Interview questions [1]

      Question 1

      Time you navigated a mistake you made
      Answer question

      Brand Associate Interview

      Sep 25, 2025
      Anonymous employee
      Albany, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Old Navy (Albany, NY)

      Interview

      I was a part of a group interview, and was asked a few simple questions, Got an offer a few days later. Having a positive attitude and confidence is key!

      Interview questions [1]

      Question 1

      Recall a time that you were put in a challenging circumstance and how did you overcome it?
      Answer question

      Brand Associate Interview

      Sep 19, 2025
      Anonymous employee
      Burnaby, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Old Navy (Burnaby, BC)

      Interview

      They don’t do one on one interviews. Rather, they ask you to come for group interview where you get to answer the questions asked and discuss it with the other people who are interviewing as well.

      Interview questions [1]

      Question 1

      How do you provide great customer service?
      Answer question

      Old Navy interviews FAQs

      • Brand Associate applicants have rated the interview process at Old Navy with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Brand Associate roles take an average of 12 days to get hired, when considering 222 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
      • Common stages of the interview process at Old Navy as a Brand Associate according to 222 Glassdoor interviews include:

        Group panel interview:  23%

        One on one interview:  20%

        Phone interview:  13%

        Drug test:  13%

        Background check:  13%

        Presentation:  6%

        IQ intelligence test:  5%

        Skills test:  3%

        Personality test:  3%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4136) ;
        2. Brand Associate(1212) ;
        3. Retail Sales Associate(594) ;
        4. Cashier(359) ;
        5. Sales Associate/Cashier(332) ;
        6. General Manager(200) ;
        7. Assistant Manager(189) ;
        8. Sellebrity(175) ;
        9. Brand Ambassador(143) ;
        10. Associate(140) ;
        11. Store Manager(102) ;
        12. Customer Service Representative(97) ;
        13. Manager(97) ;
        14. Merchandising Specialist(91) ;
        15. Assistant General Manager(81) .


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