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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Sales Associate interviewsOld Navy interview
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      Sales Associate Interview

      Mar 17, 2012
      Anonymous Interview Candidate
      Fort Worth, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Old Navy (Fort Worth, TX) in Mar 2012

      Interview

      I went in and asked the manager if they were hiring and for what positions. She told me they were very understaffed and needed sales associates and stock room attendents. I mentioned I was wanting to go to school at some point and that I was interested in the stocking position. I was directed to take the assessment online and then she would set up an interview. I did that and 2 days later she called to set up an interview. When I got there the store was really busy. I tried to find an associate on the floor but there weren't any. Only 2 out of 4 cash registers were open and only one person working the dressing room. Me and another girl were brought to the break room in the back. The manager (over sales associates) started by asking us what we were looking for. The other girl went first and then I went. I told her I was wanting as many hours as possible either part time or full time. I was quickly informed that only managers get full time. Then I mentioned I would prefer some form of set hours. Having worked in a stock room before, I know shipments only come on certain days and hours so thought it wouldn't be a big deal to at least mention it. Apparently that was a hot button issue for her because she flipped out on me and informed me that was not at all possible and that I could leave now if it was going to be a problem. She went on about that for a good 5 minutes. I decided to stay after that just for the experience of interiviewing but could really care less if I got the job. Then she went on to inform me if I was wanting the stock room position I would need to be available for specific days of the week and at very specific times. I wanted to inform her, that that was a set schedual. She went on to tell us that the store was underpreforming to the point of being the 25th lowest out of 26 stores in the area, its always unorganized, that they can never keep staff. So basically, the store is a chaotic mess. On top of that, no matter how well I preform at the job, I will never be able to even get full time. So basically there is no incintive for me to do more then the minimum that it takes for me to keep the job. She literally listed nothing positive about working there. Hearing her speak, it sounded more like a burden then anything else. Why would I want to work there if even she doesn't? Yes she was smiling the whole time like any good retail manager does, but her words were all negative. If I get it and bother working there, it'll only be until I can find something better. If you want to work here, emphasize any sales experience and show them that your high energy. Also remember, this is your chance to interview them just as their interviewing you. See if its something you want to do day after day, week after week.

      Interview questions [2]

      Question 1

      what are you looking for right now?
      Answer question

      Question 2

      Tell me about a time you went out of your way for a customer?
      Answer question

      Other Sales Associate Interview Reviews for Old Navy

      Sales Associate Interview

      Jul 14, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Easy group interview. Simple questions about fashion, even had to style some outfits. Show up enthusiastic and everything will go well. Be excited and eager to help people + team mates

      Interview questions [1]

      Question 1

      Tell me about yourself etc.
      1 Answer

      Sales Associate Interview

      Jun 19, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Old Navy

      Interview

      Over it went ok had an interview which was over the phone and then i had an in person one ended up not getting the role which was fine with me.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Sales Associate Interview

      Feb 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Easy, Someone called me after I applied to set up interview. I went in and met with the store manager. I only had one interview and offered the next day!

      Interview questions [1]

      Question 1

      They asked me about my availability and just some situational questions. I believe I may have also watched a video.
      Answer question

      Old Navy interviews FAQs

      • Sales Associate applicants have rated the interview process at Old Navy with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 1,020 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
      • Common stages of the interview process at Old Navy as a Sales Associate according to 1,020 Glassdoor interviews include:

        One on one interview:  24%

        Group panel interview:  22%

        Background check:  13%

        Phone interview:  11%

        Skills test:  8%

        Personality test:  7%

        Presentation:  6%

        Drug test:  5%

        IQ intelligence test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4136) ;
        2. Brand Associate(1212) ;
        3. Retail Sales Associate(594) ;
        4. Cashier(359) ;
        5. Sales Associate/Cashier(332) ;
        6. General Manager(200) ;
        7. Assistant Manager(189) ;
        8. Sellebrity(175) ;
        9. Brand Ambassador(143) ;
        10. Associate(140) ;
        11. Store Manager(102) ;
        12. Customer Service Representative(97) ;
        13. Manager(97) ;
        14. Merchandising Specialist(91) ;
        15. Assistant General Manager(81) .


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