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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Old Navy interviewsOld Navy Loss Prevention Agent interviewsOld Navy interview
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      Loss Prevention Agent Interview

      Jul 13, 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Old Navy (Chicago, IL) in Jul 2017

      Interview

      I applied online on a Monday morning and got a call back for an interview later that same afternoon to set up an interview scheduled for two days later. LP Managers were transitioning (previous one leaving, new one coming in) were both present and extremely personable and easy to talk to. I applied for an LP Agent position which they explained to me was more of an intermediate position but they also had an LP Service Rep open that is more entry level and how I might be better fitted for it. I agreed and continued to show interest. Questions for me began and I had the opportunity to ask them questions (ALWAYS DO ON AN INTERVIEW! MAKES A HUGE IMPRESSION!) I asked what does a typical day looks like in this position, they explained the duties expected and their importance, example of shift times, and what to do during down time to help produce results. I wish I would have asked about the training involved; training I would be receiving as an LPSR well as training I am expected to give to retail associates as needed. They also explained the dress code (khakis, black company polo and whatever comfortable shoes.) The interview ended with saying they think I did very well on the interview and thanked me for my time as I thanked them for theirs. At the time of this review, I am still waiting for them to finish their round of interviews and then review them all. I was told they will contact me most likely by the end of the week.

      Interview questions [7]

      Question 1

      WORK EXPERIENCE:Tell us a little about yourself. (Followed by questions on my experience)
      Answer question

      Question 2

      WORK EXPERIENCE: What experience do you have working with the LP team at any of your previous jobs?
      Answer question

      Question 3

      CONFLICT RESOLUTION: Tell us about a time where things got out of hand and how did you handle it?
      Answer question

      Question 4

      CONFLICT RESOLUTION: Tell us about a time you had a guest/customer upset about a situation and how did you try to de-escalate it?
      Answer question

      Question 5

      WORK EXPERIENCE/PERSONAL: Why are you now interested in getting into Loss Prevention if you've worked as a retail associate for some time?
      1 Answer

      Question 6

      PERSONAL: Tell us something about us that tells us about who you are? What do you do outside of work? Hobbies, interests, ect.
      Answer question

      Question 7

      OBSERVATIONAL/ JUDGEMENT SKILLS: What kind of things do you things or behaviors do you think would be considered "red flag" activities?
      1 Answer
      5

      Other Loss Prevention Agent Interview Reviews for Old Navy

      Loss Prevention Agent Interview

      Dec 27, 2013
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Old Navy (Chicago, IL) in Aug 2013

      Interview

      if you dont know someone within the company you have little luck to getting employment. seasonal hires are easy because they work you to death and you dont receive holiday pay or benefits.

      Interview questions [1]

      Question 1

      why do tou think old navy is a great fit.
      Answer question

      Old Navy interviews FAQs

      • Loss Prevention Agent applicants have rated the interview process at Old Navy with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Old Navy as a Loss Prevention Agent according to 2 Glassdoor interviews include:

        Group panel interview:  50%

        Background check:  25%

        Drug test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4138) ;
        2. Brand Associate(1212) ;
        3. Retail Sales Associate(594) ;
        4. Cashier(359) ;
        5. Sales Associate/Cashier(332) ;
        6. General Manager(200) ;
        7. Assistant Manager(189) ;
        8. Sellebrity(175) ;
        9. Brand Ambassador(143) ;
        10. Associate(140) ;
        11. Store Manager(102) ;
        12. Manager(98) ;
        13. Customer Service Representative(97) ;
        14. Merchandising Specialist(91) ;
        15. Assistant General Manager(81) .


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