Front Desk Agent applicants have rated the interview process at Omni Hotels with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 20 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Omni Hotels overall takes an average of 17 days.
Common stages of the interview process at Omni Hotels as a Front Desk Agent according to 28 Glassdoor interviews include:
One on one interview: 35%
Drug test: 20%
Background check: 18%
Phone interview: 8%
Skills test: 6%
Group panel interview: 4%
Presentation: 4%
IQ intelligence test: 2%
Other: 2%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 2 weeks. I interviewed at Omni Hotels (Atlanta, GA) in Oct 2015
Interview
Got the interview through a connection within Omni at a college fair- which enabled me to speak to the recruiters personally beforehand. The fact that we met made the subsequent interview very smooth, then met with an Assistant Manager and lastly with the Director of Rooms. The interview with the recruiter was rather short, we had a very informal conversation and she asked a few questions and went over my resume. One assistant manager met with me the following week to, again, go over the resume and she focused more on behavioral questions. Then the Director of Rooms reached out for a final interview, in which we spoke about my experience, the nature of the hotel's business and operations, and finally about why would they hire me instead of someone else. Overall, I was very well prepared and it could not have gone better. I believe I impressed and got the good news the following week.
Interview questions [1]
Question 1
Tell me about at a time in your career where you faced a challenged that you had not faced before, whether with a customer, employee or even your boss. How did you manage?
The interview process was engaging and informative. I felt all of any inquires were answered and all pertinent job information was passed along to me. The interviewer was warm and welcoming.
Easy. They did ask if I was ok working the overnight and I said yes but it was not cool. Overnight is super boring. Wild not recommend but it is union so like be mind full you will have to work the overnight because you will be lowest in seniority
I applied online. I interviewed at Omni Hotels (Charlotte, NC)
Interview
I interviewed with the Front desk manager and was called back to do a second interview a few days after to meet with the director of rooms. After the interview with the director of rooms, I went to the HR department and was offered the position