Front Desk Agent applicants have rated the interview process at Omni Hotels with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 20 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Omni Hotels overall takes an average of 17 days.
Common stages of the interview process at Omni Hotels as a Front Desk Agent according to 28 Glassdoor interviews include:
One on one interview: 35%
Drug test: 20%
Background check: 18%
Phone interview: 8%
Skills test: 6%
Group panel interview: 4%
Presentation: 4%
Other: 2%
IQ intelligence test: 2%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Omni Hotels (Austin, TX)
Interview
I've worked at multiple Omni Hotels properties over the years. The interviews have been similar. You usually start with an application and quick interview with Hr. Then if they like you, they have you meet with the managers of the area and the director or a couple of directors (that area you applied for and perhaps HR). Then if they like you, you meet with the GM for the final interview.
Interview questions [1]
Question 1
Where do you see yourself in five years? Why Omni? Why this position? Tell us about a time you made a difference on a team. Tell us a time you made someone's day better. Tell us about how you've dealt with conflict on a team. Tell us a specific example of dealing with criticism and what you learned from it. How will you contribute to Omni? How do you help someone who's angry?
The interview process was engaging and informative. I felt all of any inquires were answered and all pertinent job information was passed along to me. The interviewer was warm and welcoming.
Easy. They did ask if I was ok working the overnight and I said yes but it was not cool. Overnight is super boring. Wild not recommend but it is union so like be mind full you will have to work the overnight because you will be lowest in seniority
I applied online. I interviewed at Omni Hotels (Charlotte, NC)
Interview
I interviewed with the Front desk manager and was called back to do a second interview a few days after to meet with the director of rooms. After the interview with the director of rooms, I went to the HR department and was offered the position