The interview took place at a stunning resort, and featured straightforward questions. However, it's worth noting for future applicants that the expected workdays weren't disclosed prior to the interview. When I queried Caroline, the screener, about this, she couldn't provide a definitive answer regarding weekend work. Only during the interview itself did I receive clarification. While it's understandable that customer service roles may require weekend availability, it would be beneficial for the application process to explicitly state such expectations to avoid assumptions.