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      Customer Service Associate Interview

      Mar 12, 2022
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at OpenText (Columbus, OH) in Feb 2022

      Interview

      Great! Easy and nice people! Looking forward to the opportunity Thank you!! Very nice and easy to talk to, down to earth and open, chatty and personable, relatable, experienced and hopeful

      Interview questions [1]

      Question 1

      Why? Experience, likes? Dislikes? Team
      Answer question

      OpenText interviews FAQs

      • Customer Service Associate applicants have rated the interview process at OpenText with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at OpenText overall takes an average of 24 days.
      • Common stages of the interview process at OpenText as a Customer Service Associate according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(450) ;
        2. Senior Software Engineer(266) ;
        3. Associate Software Engineer(145) ;
        4. Account Executive(119) ;
        5. Lead Software Engineer(115) ;
        6. Software Developer(100) ;
        7. Intern(80) ;
        8. Manager(77) ;
        9. Senior Consultant(63) ;
        10. Sales(62) ;
        11. Consultant(60) ;
        12. Project Manager(58) ;
        13. Engineering Intern(57) ;
        14. Senior Account Executive(57) ;
        15. Cloud Applications Consultant(50) .


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    • Jobs at OpenText

      7 jobs in United States
      VP, Technical Support, Business Network
      Gaithersburg, MD
      ·
      $88K - $143K /yr
      (Glassdoor est.)
      View job
      Lead Consultant
      United States
      ·
      $116K - $174K /yr
      (Employer provided)
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      Client Manager
      United States
      ·
      $76K - $114K /yr
      (Employer provided)
      View job
      Lead Solutions Consultant
      United States
      ·
      $150K - $190K /yr
      (Employer provided)
      View job
      Sr. Software Engineer
      Gaithersburg, MD
      ·
      $125K - $187K /yr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs