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      Optimum

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      Customer Care Supervisor Interview

      Feb 23, 2018
      Anonymous employee
      Saint Joseph, MO
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Optimum (Saint Joseph, MO) in Jun 2014

      Interview

      Group interview by a panel. 3 people were interviewed, as a group, by a panel 6 people. One person would ask questions of each of us, and then the others could chime in with additional clarification type questions. Additionally, each interviewee had to give a short presentation.

      Interview questions [1]

      Question 1

      Give an example of how you coached someone to success.
      Answer question