I applied online. I interviewed at Optum in Mar 2026
Interview
I first had to pass a virtual one-way interview and then was scheduled for a virtual interview with the hiring manager. I was on with two supervisors of the department I was applying for .
I applied online. The process took 3 weeks. I interviewed at Optum (Raleigh, NC) in Mar 2023
Interview
I applied online and then received a link to schedule a virtual interview about 3 weeks later. The person who interviewed me was not the one scheduled to, and she was somewhat unfriendly. I think she may have been annoyed because it was a last minute change for her, and she wasn't in the mood to interview. The interview was about 45 minutes, and I couldn't wait for it to be over. I heard back with an offer almost 2 weeks later.
Interview questions [1]
Question 1
Imagine being asked 5+ questions, but each question had about 5 parts to it and it's all read to you at once. That's what the interview was like, and the questions were so random. It wasn't in STAR format. I was annoyed during the process because the questions really were random and out there.
Candidates applying for Care Navigator roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Optum overall takes an average of 25 days.
Common stages of the interview process at Optum as a Care Navigator according to 2 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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