I applied through an employee referral. The process took 3 months. I interviewed at Oracle
Interview
So first I spoke with a recruiter on the phone. It was fairly easy questions, not too much about me but more about what kind if job this was going to be.
Then I interviewed with a manager on the phone as well. They asked me more about myself and got more in depth with the day to day work I would be doing in the position.
Last I interviewed in person with the person who would be my manager. Asked me more about myself and a few general technical questions. Then I later received an offer.
Whole process took 3 months though.
Interview questions [1]
Question 1
When was the last time you had to learn a new technology and how did you go about it?
I applied online. The process took 4 weeks. I interviewed at Oracle (Galway) in Sep 2022
Interview
Straight forward, one short screening over phone call followed by a one to one interview. Interested in knowing your motivations, experience and why you think you would suit the role.
Interview questions [1]
Question 1
Discuss customer facing / technical roles you’ve had in the past. Where do you see yourself in 5 years? How do you think you’d fit in at this role?
I applied through a recruiter. The process took 2 weeks. I interviewed at Oracle (Colorado Springs, CO) in Dec 2017
Interview
Made it through two phone call interviews then did not make it to the in-person interview. The first phone interview went well and the woman who interviewed me was very nice, on the second one there was a different woman who interviewed me and she wasn't nearly as nice and it made me nervous.
Interview questions [1]
Question 1
Tell us about a time when you had to deal with an angry customer
Customer Support Analyst applicants have rated the interview process at Oracle with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Analyst roles take an average of 65 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Oracle overall takes an average of 33 days.
Common stages of the interview process at Oracle as a Customer Support Analyst according to 4 Glassdoor interviews include:
Phone interview: 38%
Drug test: 13%
One on one interview: 13%
Presentation: 13%
Background check: 13%
IQ intelligence test: 13%
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