Customer Support Manager applicants have rated the interview process at Oracle with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Oracle as a Customer Support Manager according to 1 Glassdoor interviews include:
Phone interview: 33%
IQ intelligence test: 33%
Presentation: 33%
Here are the most commonly searched roles for interview reports -
I applied through college or university. I interviewed at Oracle (Campusa) in Oct 2024
Interview
role was not given in prior and was told only at the interview process.the questions asked are also irrelevant. overall it was a worst experience. If the exact role bas been communicated,relevant people could have attended
I applied online. The process took 3 months. I interviewed at Oracle (Guadalajara, Jalisco)
Interview
Es un proceso de 5 a 6 entrevistas dependiendo la organizacion a la que estas aplicando , 2 de ellas fueron en panel, entrevistas de una hora con preguntas muy especificas del role
Interviewed with director over the phone 2 - 3 times on separate days. Variety of questions around customer service and handling difficult customer / situations. Pretty basic questions for a manager position.
Interview questions [1]
Question 1
Tell me about a difficult customer and how you handled the situation?