Customer Service Assistant applicants have rated the interview process at Oxford University Press with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
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It was great, very friendly and the questions weren't too intimidating. It focused mainly on previous customer service experience. They got in touch the same day to offer me the job.
Interview questions [1]
Question 1
Can you mention a time you provided excellent customer service?