Customer Service Representative applicants have rated the interview process at PDS Health with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 54.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at PDS Health overall takes an average of 19 days.
Common stages of the interview process at PDS Health as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 18%
Drug test: 18%
IQ intelligence test: 9%
Skills test: 9%
Other: 9%
Background check: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at PDS Health (Phoenix, AZ) in Feb 2014
Interview
Found job through recruiter and had interview with supervisor of that department as well as another supervisor in the building and they called me and said I was hired. They wanted me to start right away. I did and I am glad I did. t was a very easy process.
Interview questions [1]
Question 1
Was asked why I would be good candidate and asked to elaborate on work experience. Asked how I would handle a difficult caller. if I was willing to work any schedule, what my long term goes with the company would be. Very Basic interview, not too stressful.
I applied online. I interviewed at PDS Health (Irving, TX) in Oct 2020
Interview
The interview process was pretty easy , I’ve gotten two interviews & they had me do a test as well. I’m not sure how long the interview process takes though .
I applied online. The process took 1 day. I interviewed at PDS Health
Interview
I had two phone interviews than a very rigorous and long face to face interview . They asked every interview question that existed. Then I started training . Training is when things got bad and the lies about the training process started. It didn’t matter what you scored on the test if they didn’t like you as a person you were gone . If you didn’t get the system which is really hard then you were gone. They were very cut throat and rude through the whole process. I would not suggest this job to anyone . Overall it was a stressful experience.
I seriously have had it up to here with the questions I'm being asked at these interviews. The initial phone interview with the recruiter was fine, no issues there, but then I was asked the same exact questions at the in-person interview, along with other questions such as "what animal would you like to be?" As soon as they began asking me those simpleton questions, I got a sinking feeling. I'm a professional and an adult, and professional adults don't like being asked questions that sound tailored for preschool children, not only that, but these questions are not going to help you find the best candidate for the job. I am not a fake or dishonest person and they obviously wanted me to lie or make something up. Too bad. I've got other interviews for 17.00 and 18.00 an hour which are closer by to me. I'll never apply with Pacific Dental again. I really had high hopes for them since the recruiter seemed nice and the building looked good. But again, you can't go on appearances alone, just as canned questions and answers won't give you the best candidate either.
Interview questions [1]
Question 1
What animal I could be. I seriously thought this was a joke at first. There were other questions I was asked, but this was one that perturbed me the most.