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      PFL

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      Customer Service Representative Interview

      Sep 3, 2014
      Anonymous employee
      Livingston, MT
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 3 days. I interviewed at PFL (Livingston, MT) in Jun 2012

      Interview

      There are 4 total interviews. The first interview is with HR. There are several tests involved: Typing, Basic Graphics, Basic computer, math, and a sample IQ question. The second interview are with senior sales team members and involved a personality test. The third interview is with sales coaches. The final is with senior management or the CEO.

      Interview questions [1]

      Question 1

      What books do/have you read?
      Answer question

      PFL interviews FAQs

      • Customer Service Representative applicants have rated the interview process at PFL with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at PFL overall takes an average of 17 days.
      • Common stages of the interview process at PFL as a Customer Service Representative according to 1 Glassdoor interviews include:

        Background check:  25%

        Personality test:  25%

        Skills test:  25%

        IQ intelligence test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Advocate(8) ;
        2. Account Executive(4) ;
        3. Software Developer(4) ;
        4. Business Development(3) ;
        5. Business Development Representative (BDR)(3) ;
        6. Director(3) ;
        7. Sales(3) ;
        8. Software Engineer(3) ;
        9. TSR(3) ;
        10. Technical Sales Representative(3) ;
        11. CSA(2) ;
        12. Customer Success Associate(2) ;
        13. Customer Success Manager(2) ;
        14. Management(2) ;
        15. Marketing(2) .


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      Jobs at PFL

      4 jobs in United States
      Customer Advocate
      Livingston, MT
      ·
      $24 - $24 /hr
      (Employer provided)
      View job
      Finishing Operator
      Livingston, MT
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Customer Advocate
      Bozeman, MT
      ·
      $24 - $24 /hr
      (Employer provided)
      View job
      Shipping Associate
      Livingston, MT
      ·
      $18 - $19 /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs