Contact Center Representative applicants have rated the interview process at PSCU with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Contact Center Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at PSCU overall takes an average of 16 days.
Common stages of the interview process at PSCU as a Contact Center Representative according to 2 Glassdoor interviews include:
Phone interview: 22%
Skills test: 22%
Background check: 11%
IQ intelligence test: 11%
Drug test: 11%
One on one interview: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at PSCU
Interview
I was asked a few questions then offered the job. Prior to that interview I had did a digital interview. The week before that I had did a assessment and applied.
Interview questions [1]
Question 1
Tell me about a time when a customer was upset and how did you handle the situation?
I applied online. The process took 2 weeks. I interviewed at PSCU in Sep 2020
Interview
rec’d a call from a recruiter, very informative & polite. the total process took about forty-five minutes to complete and did not feel much like an interview (in a good way). very excited to begin this new path. I’m