Member Advocate applicants have rated the interview process at PURE Insurance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 91% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Advocate roles take an average of 69 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at PURE Insurance overall takes an average of 35 days.
Common stages of the interview process at PURE Insurance as a Member Advocate according to 22 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 20%
Presentation: 10%
Drug test: 10%
Group panel interview: 8%
IQ intelligence test: 8%
Personality test: 6%
Skills test: 6%
Background check: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 1 day. I interviewed at PURE Insurance (White Plains, NY) in Mar 2017
Interview
Fun superday involving ~15 members of staff, with 5 in person interviews asking mostly behavioral questions. Apparently persons applying for the underwriter position received a few technical quantitative estimation questions, but I did not.
I applied online. I interviewed at PURE Insurance (Phoenix, AZ) in Sep 2024
Interview
I recently applied for a position and was contacted by a PURE talent acquisition specialist to schedule a phone interview. Unfortunately, when the scheduled time arrived, I never received a call, and despite my efforts to follow up, there was no response. This lack of communication felt unprofessional and disrespectful of my time. After further research, I came across concerning reviews from employees, many of whom reported being overworked and underpaid, particularly in member advocate roles. Given the company’s 67% rating on Glassdoor, I now see this experience as a blessing in disguise.
I applied through college or university. I interviewed at PURE Insurance
Interview
The interview questions were about my past experiences with other jobs I’ve had. Most of the people I interviewed with were from the Arizona office which is the one I wanted to be in.
The first step was doing an interview where a question was asked and you recorded your answer. The secondary interview involved meeting with a manager over the phone. Last step in the interview process was super day. It was a great experience getting to meet the different staff throughout the claims department.
Interview questions [1]
Question 1
Explain a time when you dealt with a difficult customer