I recently applied for a position and was contacted by a PURE talent acquisition specialist to schedule a phone interview. Unfortunately, when the scheduled time arrived, I never received a call, and despite my efforts to follow up, there was no response. This lack of communication felt unprofessional and disrespectful of my time. After further research, I came across concerning reviews from employees, many of whom reported being overworked and underpaid, particularly in member advocate roles. Given the company’s 67% rating on Glassdoor, I now see this experience as a blessing in disguise.

The interview questions were about my past experiences with other jobs I’ve had. Most of the people I interviewed with were from the Arizona office which is the one I wanted to be in.

The first step was doing an interview where a question was asked and you recorded your answer. The secondary interview involved meeting with a manager over the phone. Last step in the interview process was super day. It was a great experience getting to meet the different staff throughout the claims department.