Payroll Specialist applicants have rated the interview process at Paychex with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 53.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Payroll Specialist roles take an average of 19 days to get hired, when considering 112 user submitted interviews for this role. To compare, the hiring process at Paychex overall takes an average of 22 days.
Common stages of the interview process at Paychex as a Payroll Specialist according to 112 Glassdoor interviews include:
Phone interview: 18%
Skills test: 16%
One on one interview: 14%
Drug test: 13%
Group panel interview: 11%
Background check: 10%
Personality test: 8%
IQ intelligence test: 4%
Presentation: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at Paychex (Rochester, NY)
Interview
Applied online, had phone screen which went very well, received email response to take on line test, then a phone call from Payroll Manager to set up interview. I chose Paychex because of the wonderful things I have heard from others in the company. I really liked that training was available and that I had 10 years customer service experience working with the public in all capacities. I felt I would be a great fit with my love to serve the client but needed some training in payroll. I liked that the statements of the company encouraged you to start a career with them and advancement was plentiful in their company. It was a win-win situation and it excited me to belong to a company of integrity! My interview was uncomfortable. The manager was polite but something was off before the interview was started.The atmosphere was uneasy. About 15 questions or more were asked and results written down. I was told I'd hear back from her in a week. I received a rejection email from the recruiting office. I was disappointed since I could not ask what it was that I would not make a good fit or how I could improve.
Interview questions [1]
Question 1
Describe a difficult situation with a client and how you handled that situation.
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.