I applied online. The process took 3 months. I interviewed at Paychex (San Diego, CA) in Sep 2016
Interview
Screening interview, online exam, digital interview, phone interview, and then in-person interview with one to three weeks between each step in the process. No follow up after last interview. I had read that Paychex drags candidates through the mud and that is exactly what I experienced. One person told me that the position needed to be filled immediately; another said that it wasn't even open yet. The office was depressing. The interviewer was dissheveled and bombarded me with predictable questions during a wanna-be stress interview. I knew within minutes of entering the office that I didn't want to work there. The best thing about my experience with Paychex is that their endless process bought me enough time to negotiate an offer from one of their competitors, who offered me essentially the same job with significantly better pay and benefits.
Interview questions [1]
Question 1
What do you believe are the three most important Human Resources-related laws?
I applied through other source. The process took 4 days. I interviewed at Paychex (New York, NY) in Aug 2018
Interview
1st round interview-phone screening
She asked questions primarily on day to day responsibilities and background. This was approximately 20 minutes. Spoke about the position and what it entails and the company
2nd interview- on site with hiring manager
This was at least a 2 hour interview. This was relatively a good experience very conversational.
Online test- this was an hour long test based on policies and procedures in HR.
3rd internet-phone interview with lateral manager-lasted approximately 30 minutes. Very conversational and informative.
Asked behavioral questions regarding mostly communication and punctuality.
Don't expect anyone to follow up with you regarding position status even after multiple follow up emails.
Interview questions [2]
Question 1
Tell me about a time when you had to diffuse a situation
I applied in-person. The process took 2 weeks. I interviewed at Paychex in Jan 2018
Interview
Applied for the position online. Received a call for a phone interview about 1 1/2 weeks after applying. Phone interview lasted about 45 minutes. Was contacted the same day to schedule and in-person interview. Interviewed with the hiring manager and was told I’d hear back within 2 weeks. Was called to come in for a 2nd IV four days later with the hiring manager and a two other HRGs from the team. Received a call the next day offering me the position.
Interview questions [1]
Question 1
All behavioral based questions. Was looking for specific examples.
Field Human Resources Generalist applicants have rated the interview process at Paychex with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 53.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Field Human Resources Generalist roles take an average of 36 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Paychex overall takes an average of 22 days.
Common stages of the interview process at Paychex as a Field Human Resources Generalist according to 3 Glassdoor interviews include:
One on one interview: 19%
Phone interview: 19%
Skills test: 19%
Group panel interview: 19%
Drug test: 6%
Personality test: 6%
Other: 6%
Background check: 6%
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