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      Paychex

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      Client Service Associate Interview

      Feb 3, 2017
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Paychex (Denver, CO) in Jan 2017

      Interview

      I was contacted via email to set up a phone interview almost 1 month after applying. The recruiter that called was very unenthusiastic and you could tell she was just trying to make it through the day. I didn't want to work there based on my experience with this recruiter alone and she didn't even ask me if I had any questions for her. It appears they are trying to get the cheapest person possible, rather than the best person. I did receive a courtesy rejection email. Hours are Monday - Friday, 7:00 a.m. to 4:00 p.m. MST, Wage $17.00 per hour, Benefits begin the first of the month following a person’s date of hire, Medical, Dental & Life insurance packages to choose from 26 days of Paid Time Off annually (Vacation accrual starts at 10 days a year, 6 Federal Paid Holidays, 4 additional Floating Holidays, 5 Sick Days, & 1 Day Community Volunteerism) 401(k) Plan - enrollment immediate with company match after 1 year; Tuition assistance program

      Interview questions [1]

      Question 1

      What is an example of a time you provided excellent client service? What is the most difficult situation you ever encountered and what was the outcome? What type of productivity goals did you have to meet in your prior positions?
      Answer question

      Jobs at Paychex

      190 jobs in United States
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      Head of Government Relations
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      Channel Sales Associate - CPA
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      Sales Executive - HR Solutions
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      Paychex interviews FAQs

      • Candidates applying for Client Service Associate roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Paychex overall takes an average of 22 days.
      • Common stages of the interview process at Paychex as a Client Service Associate according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Representative(429) ;
        2. Payroll Specialist(252) ;
        3. Sales Consultant(198) ;
        4. Sales(138) ;
        5. Senior Payroll Specialist(118) ;
        6. District Sales Manager(90) ;
        7. Account Executive(85) ;
        8. Sales Associate(68) ;
        9. Account Manager(67) ;
        10. Outside Sales Representative(61) ;
        11. Supervisor(57) ;
        12. Software Engineer(56) ;
        13. HCM Consultant(52) ;
        14. Core Sales Representative(51) ;
        15. Manager(47) .


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