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      Senior Director, Marketing Communications Interview

      May 9, 2016
      Anonymous Interview Candidate
      Cincinnati, OH
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Paycor (Cincinnati, OH) in Mar 2016

      Interview

      This company's hiring process is at best disorganized and at worst incompetent. Let me explain. I found the position listed on LinkedIn and applied. I received a message from its recruiter, called him back and left a message. I didn't hear back and contacted someone else in the HR department, ultimately hearing the first recruiter was having problems with his Voice Over IP phone system and thinks he lost a lot of his messages. Not too much to be concerned about, I thought at the time (my opinion changed later), although a bit unusual for a company that bills itself as being an online payroll services and HR solutions company with cloud-based solutions. That cloud must have been raining heavily the day I left my message. When I finally reached the recruiter, he began speaking about a different job than the one I applied for. I then confirmed with him the title of the job I DID apply for (it was still the title I mentioned), and he said that some of its responsibilities had changed, but the differences were minor. I asked him to send me the updated job description, which he agreed to do. I never received it, despite requesting it several times later. At the end of our phone interview, he mentioned he wanted arrange an in-person interview with the hiring manager and said a scheduler would call me by the end of the week set a date and time. That never happened. I contacted him the next week, and the recruiter wrote that the scheduler should contact me that day or next to schedule an interview with the hiring manager. The scheduler never called. I contacted the recruiter again, and he referred to the position I'd applied to by a different name (but not the first mistaken title he'd used during our initial call), this time calling it "corporate communications." I commented on this, and he replied that's what they refer to it as internally. If your job entails communicating with external candidates, learn to speak their language--the one on the actual, posted job description--not the shorthand you've developed internally. He also thought he'd sent me only one email that day, when actually he'd sent me two different ones. I finally received an email turning me down for the position, which was no surprise at this point. Paycor needs to get its recruiting act together. At this point, it's an embarrassment to the company. Candidates at my level are in positions to recommend Paycor as a provider of services and to evaluate its employees (current or former) for positions when applying to places where we will eventually work. Interactions like mine establish reputation hurdles for Paycor and its employees to overcome.

      Interview questions [1]

      Question 1

      What differences do you note between working for an agency and directly for a company?
      Answer question
      13
      avatar
      Paycor response
      10y
      First, I am sorry that your experience as a candidate was not up to the standards that we set for these interactions. We take your feedback seriously and using it as an example to evaluate our practices. If you want to talk directly, you may reach me at kcrone@paycor.com.