They asked about my background and gave me a simple troubleshooting question to answer. It was a relatively smooth process all around. They also provided me with information about the role

The interview process was straight forward; the usual technical aptitude questions and standard people skills questions. The Hiring process, however, took what seemed like forever. They do a thorough background check and this process can take a very long time.

The interview process now consists of two assessment tests and a personality test before they will interview you. After applying for the position, I was called for a phone interview within a week. A few days later, I was called for an in-person interview. The supervisors who interviewed me were very good and the questions were focused on the job; nothing extraneous or irrelevant. At the time the company was owned by Pearson, not Vista Equity Partners, so it could be different now.