How long does it take to get hired as a Technical Support Representative at PenTeleData?

Candidates applying for Technical Support Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at PenTeleData overall takes an average of 8 days.

Where can I find PenTeleData interview experiences by job title?

Technical Support Representative (8) ; Customer Service Representative (2) ; IT Specialist (2) ; Technical Support (2)

PenTeleData Technical Support Representative Interview Questions

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PenTeleData

Part of Pencor Services

Interviews

Technical Support Representative Interview

Jun 24, 2015

Anonymous Interview Candidate

No offer

Neutral experience

Easy interview

Application

I applied through an employee referral. The process took 2 days. I interviewed at PenTeleData (Palmerton, PA) in Apr 2013

Interview

Basic end-user technical support questions are asked, such as how to resolve basic issues in Windows operating systems and email clients. Questions regarding how to deal with customers in general customer service situations are asked, however the interview focuses mainly on technical knowledge of troubleshooting and some basic computer networking.

Interview questions [1]

Question 1

What is SMTP and what network port does it use?

1 Answer

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Technical Support Representative Interview

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