Customer Service Representative (CSR) applicants have rated the interview process at PepsiCo with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 47% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 18 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at PepsiCo overall takes an average of 24 days.
Common stages of the interview process at PepsiCo as a Customer Service Representative (CSR) according to 16 Glassdoor interviews include:
Phone interview: 22%
Skills test: 14%
One on one interview: 14%
Background check: 14%
Drug test: 10%
Group panel interview: 10%
Presentation: 6%
Personality test: 4%
IQ intelligence test: 2%
Other: 2%
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I applied online. The process took 6 months. I interviewed at PepsiCo (Toronto, ON) in Apr 2019
Interview
Pretty standard and not at all out of the ordinary from the typical interview experience. Went in feeling pretty confident and left feeling like it had gone well. Pretty standard and not at all out of the ordinary from the typical interview experience. Went in feeling pretty confident and left feeling like it had gone well.
Es un proceso sencillo, consta de 3 fases en algunas ocasiones, 1 entrevista con reclutados, 2 caso práctico y 3 entrevista con manager del área, para el caso práctico se evalúa las habilidades de resolución y gestión de crisis.
Interview questions [1]
Question 1
¿Cómo gestionas las múltiples tareas?
¿Cómo ordenas tus prioridades?
I applied online. The process took 4 weeks. I interviewed at PepsiCo (Lahore) in Feb 2024
Interview
Decent, the environment was good. Everything was on time. Impressive panel interview. Hr was there as was the head of dept. interview lasted over 15 mins. It was a good experience
Interview questions [1]
Question 1
They asked that if a project was due & your manager was pressurizing you to finalize, what would you do?