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      Persistent Systems

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      IT Service Delivery Manager Interview

      Feb 27, 2023
      Anonymous Interview Candidate
      Halifax, NS
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 6 weeks. I interviewed at Persistent Systems (Halifax, NS) in Dec 2022

      Interview

      Overall process took 45 days. The process was smooth and HR is very responsive. I firmly believe that there is a hole in the upper management. Being a candidate I experienced: 1. Bossy nature from Interviewer 2. Lots of Attitude 3. Felt Humiliations 4. I was allegedly called Fraud indirectly by interviewer I wont say that company is bad to join or whatsoever because I havent worked in this company so no comments. First 2 round of technical interview was smooth but last panel round I felt like the person came in to just Reject for xyz reason. I just know the name of the interviewer because I saw in Teams meeting, he doesn't even have sense to introduce himself before an interview. Well that's my experience.

      Interview questions [1]

      Question 1

      Very simple and dot on ITIL process. 1. Service response time? 2. SLA 3. OLA 4. Also if you are unlucky like me to have the same interviewer be prepared for UBER ride question lol
      Answer question


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      Jobs at Persistent Systems

      2 jobs in United States
      Network Operations Center / Security Operations Center (NOC/SOC) Manager
      Clearfield, UT
      ·
      $101K - $121K /yr
      (Employer provided)
      View job
      View all IT Service Delivery Manager Jobs

      Persistent Systems interviews FAQs

      • Candidates applying for IT Service Delivery Manager roles take an average of 45 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Persistent Systems overall takes an average of 11 days.
      • Common stages of the interview process at Persistent Systems as a IT Service Delivery Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

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